Switchboard Operator - No Experience Required

Busamed Gateway Private Hospital invites interested and suitably qualified candidates to apply for the position of Switchboard Operator to be based in KwaZulu-Natal,

Position: Switchboard Operator

Location: KwaZulu-Natal, South Africa

Summary

The Switchboard operator is responsible for answering the incoming calls in a professional and friendly manner as well as liaising and communicating at all levels and to adapt and respect all cultures.

Responsibilities and Duties: 

• To answer incoming, internal and designate outgoing calls in a professional and pleasant manner

• Liaise and communicate with doctors, executive personnel, public and colleagues

• Be able to designate all complaints to relevant channels

• Confidentiality of utmost importance

• Keep relevant information and contingency plans updated

• Update hospital telephone lists and relevant numbers

• To assist with overtime when necessary

• To assist in reception with Admissions when necessary

• Various duties assigned by Manager or Reception Supervisor 

Requirements

• Grade 12 or equivalent NQF level 4 qualification

Work Experience

N/A

Knowledge

• Knowledge of Health and Safety Rules and emergencies

• Computer literate

• Proactive, organised and able to multitask and work well under pressure

• Participative and able to work as part of the team

• Flexible

Closing Date: 17 September 2024

How to apply

Apply Here: Switchboard Operator – Gateway