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Join Rhodes University as an IT Support Technician II!
Introduction
Are you an IT professional looking for a new opportunity? Rhodes University, a renowned institution in the field of higher education, is inviting applications for the position of IT Support Technician II. This is a fantastic chance to be part of a dedicated team in the Department of Information and Technology Services. Read on for all the details about this role and how to apply!
Job Opening: IT Support Technician II
Location: Makhanda, Eastern Cape
Job Type: Permanent
Posted On: 13 November 2024
Closing Date: 27 November 2024
Minimum Experience: Associate Level
Key Responsibilities
As an IT Support Technician II, your main objectives will include:
Responding effectively to users’ needs for desktop and laptop technical support.
Providing professional, efficient, and accurate responses to staff IT needs.
Utilizing excellent diagnostic and troubleshooting skills to solve computer-related issues.
Collaborating within a team environment to enhance IT service delivery.
Requirements
To qualify for this position, candidates must have:
A Grade 12 certificate plus 4 years of relevant experience, which includes:
Excellent diagnostic and troubleshooting skills.
Practical knowledge of operating systems, networking, and office software.
Experience in a Windows desktop support environment.
Familiarity with ticket tracking systems and the Google Workspace environment.
Application Process
Interested candidates should ensure they read the job profile thoroughly and submit the following documentation:
A comprehensive CV including your relevant qualifications.
Reasons for leaving your current and previous jobs.
Contact information for referees who are, or were, your direct line managers.
A strong motivation letter that outlines your interest in the position and suitability based on the job requirements.
Important: Hand-written applications will not be considered. Failure to submit all required documentation will result in disqualification.
For any inquiries regarding the application, please contact 046 603 8249.
Remuneration
Basic Pensionable Salary per annum: R380,997
Cost to Company per annum (approximately): R511,805
Selection Process
The selection process will include:
Short-listing (date to be confirmed).
Assessment and/or presentation.
Interview for shortlisted candidates.
Closing Date
Don't miss this opportunity! Ensure your application is submitted by 27 November 2024. If you have not been contacted within 30 days after the closing date, please consider your application unsuccessful.
Commitment to Diversity
Rhodes University values diversity and encourages applications from South African members of underrepresented designated groups, as well as persons with disabilities. All appointments will be made following the Employment Equity Act of 55 of 1998 and the University's Recruitment and Selection policies.
Why Work at Rhodes University?
At Rhodes, we believe in fostering a supportive and enabling environment based on our core values: Diversity, Integrity, Respect, Excellence, Collegiality, and Compassion. Joining our team means becoming part of a vibrant community dedicated to achieving educational excellence.
Apply Now!
If you're ready to advance your career in IT and make a difference within the higher education sector, submit your application for the IT Support Technician II position at Rhodes University today! Visit the Rhodes University Careers Page for more information.
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