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Join Huntswood as a Customer Service Adviser!
Introduction
Are you passionate about customer service and eager to make a difference in a dynamic environment? Huntswood is currently seeking enthusiastic individuals to join their team as a Customer Service Adviser. This is an exciting opportunity for those looking to grow in the field of customer service while working with a company that values empowerment and client satisfaction.
Current Job Opening: Customer Service Adviser
Location: Umhlanga, KwaZulu-Natal
Job Type: Permanent
Posted On: 13 November 2024
Closing Date: 18 November 2024
Experience Level: Entry Level
Job Overview
At Huntswood, you will play a crucial role in empowering clients and enhancing their experiences with our products. This position involves delivering impactful training sessions and managing client communications effectively.
Key Responsibilities
As a Customer Service Adviser, your duties will include:
Delivering training sessions on the Huntswood platform to clients upgrading from different systems.
Managing the scheduling and rearrangement of calls and correspondence with clients.
Providing feedback and insights to internal teams to enhance client services.
Understanding platform requirements and communicating differences clearly.
Effectively training clients on the platform, addressing any objections or concerns regarding changes.
Job Requirements
To be eligible for this position, you should meet the following criteria:
Matric / NQF Level 4 qualification.
A minimum of 1 year of customer service experience.
Excellent verbal and written English comprehension skills.
Familiarity with US culture and language references is preferred.
Required Skills
The ideal candidate will possess:
Strong English communication skills, both written and verbal.
A self-starter attitude, along with enthusiasm and an ownership mentality.
Adaptability and the ability to thrive in a fast-paced environment.
Effective prioritization of workload and tasks.
Demonstrated experience in customer-facing roles.
Core Behaviours
Huntswood values dependability, drive, and collaboration. As a successful candidate, you should exhibit:
Confidentiality, reliability, and authenticity.
A dynamic, passionate, and determined attitude.
Friendliness, compassion, and a cooperative spirit.
Why Work at Huntswood?
At Huntswood, it isn’t just about what we do, but how we do it. The company prides itself on its values which create a special environment for both clients and employees.
Application Process
If you are excited about the prospect of working as a Customer Service Adviser at Huntswood, we encourage you to apply! Ensure your CV is updated and reflects your relevant experience and skills.
Tips for Job Seekers
Here are some tips to enhance your application process:
Tailor Your Application: Make sure to highlight your customer service experience and skills that are relevant to the role.
Research the Company: Familiarize yourself with Huntswood's values and how they align with your own. This will prepare you for potential interview questions and discussions.
Prepare for the Interview: Be ready to discuss specific examples from your work history that showcase your adaptability, communication skills, and how you handle client interactions.
Follow Up: After applying or interviewing, consider sending a thank-you email to express your appreciation and reiterate your interest in the position.
Stay Connected for More Job Opportunities
Don’t miss out on future job openings! Follow us on our social media channels for updates:
WhatsApp Channel - Join our channel for real-time alerts!
Facebook Page: Nasi Ispani - Like our page for daily updates!
Personal Facebook: Terance Maila - Connect for personalized career advice and networking!
Conclusion
The role of Customer Service Adviser at Huntswood offers an excellent opportunity for those looking to make a meaningful impact in customer service. If you are driven, adaptable, and love engaging with clients, consider applying today!
Apply Now!
Ready to embark on a fulfilling career with Huntswood? Submit your CV before the closing date of 18 November 2024, and take the first step towards a rewarding professional journey!
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